Privacy Policy

Last updated: 6/28/2025

Our Privacy Commitment

We will never sell, rent, or trade your personal data or your clients' data to third parties.

Your trust is fundamental to our business. We use your data solely to provide and improve our service, and we implement robust security measures to protect your information.

1. Information We Collect

Account Information

Name and email address
Organization details
Account preferences and settings

Usage Data

Data migration activities and progress
System usage patterns and performance metrics
Error logs and diagnostic information

Migrated Data

We temporarily process the data you upload for migration purposes. This data is processed according to your instructions and is deleted after successful migration or according to your retention preferences.

2. How We Use Your Information

We use your information exclusively to:

Provide and maintain our data migration service
Process your data migration requests
Communicate with you about your account and service updates
Improve our service performance and user experience
Provide customer support and technical assistance
Ensure security and prevent fraud
Comply with legal obligations

3. Information Sharing and Disclosure

❌ What We DON'T Do:

Sell your data to advertisers
Share your data with marketing companies
Use your data for advertising purposes
Provide your data to data brokers

We only share your information in these limited circumstances:

With your consent: When you explicitly authorize us to share information
Service providers: With trusted vendors who help us operate our service (under strict data protection agreements)
Legal compliance: When required by law, court order, or to protect our rights
Planning Center Online: For the specific purpose of data migration (as directed by you)

4. Data Security

We implement comprehensive security measures including:

Encryption of data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication requirements
Secure data processing environments
Regular staff security training
Incident response and monitoring procedures

5. Data Retention

We retain your information only as long as necessary to provide our service and comply with legal obligations:

Account data: Retained while your account is active
Migration data: Temporarily stored during processing, then deleted per your preferences
Usage logs: Retained for up to 2 years for service improvement and security
Support communications: Retained for up to 3 years for quality assurance

6. Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information
Correct: Update or correct inaccurate information
Delete: Request deletion of your personal information
Port: Export your data in a machine-readable format
Restrict: Limit how we process your information
Withdraw consent: Opt out of non-essential data processing

To exercise these rights, please contact us at privacy@deerfield.run

7. International Data Transfers

Our service is hosted in secure data centers. If we transfer data internationally, we ensure adequate protection through appropriate safeguards such as standard contractual clauses or adequacy decisions.

8. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our service. The updated policy will be effective when posted.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@deerfield.run

General Support: support@deerfield.run